Every call answered.
Every appointment booked.

Nexia automates the inbound work that steals time and leaks revenue—answering calls, WhatsApp, and web chat 24/7, booking service, qualifying sales leads, and routing requests to the right person with full context.

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A
Abby Tomlinson
Incoming WhatsApp call…
After-hours WhatsApp Call
Nexia AI
Live TranscriptCall Summary
00:00
Nexia AI
Abby
Nexia AI
Abby
Brake grinding and check engine light reported. Service booked with Brett at 11 AM.
Brake IssueBooked 11 AM
B
Brett S.
Mechanic
Today
9:15 AM
10:45 AM
Paul Jones
Service Appointment
11:00 AM
1:00 PM
Abby Tomlinson
Brake Inspection & Diagnostic
2:00 PM
3:30 PM
Mike Chen
Oil Change & Tire Rotation

TRUSTED BY LEADING TEAMS

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AI-powered communication for auto dealerships

Our AI handles every inbound request with real-time responses, booking appointments, qualifying leads, and routing complex inquiries to your team.

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Inbox
1
I'm looking for a new SUV, where is your dealership located?
Answered withAI Instant Answers
Hi there! Our dealership is at 71 W. Fireclay Avenue, Salt Lake City, UT
Dave's Car Palace

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Where are you located?

71 W. Fireclay Avenue, Salt Lake City, UT 84115

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We were losing 40% of after-hours calls before Nexia. Now every single one gets answered, booked, or routed—and our service advisors start each morning with a full schedule instead of a stack of voicemails.

Marcus Rivera

General Manager, Walnut Creek Chrysler Jeep

What Nexia Handles

Take these off your team’s plate

Never miss a customer

100% of calls answered. Every lead and service request handled, start to finish.

Inbound call answered
Nexia
Vehicle + contact verified
Service appt booked
Thanks for calling, Jason. Your service appointment is confirmed for Mon, Aug 18 at 3:00 PM.
SMS delivered
Successful call

Book service appointments 24/7 so customers schedule when it works for them

Ask a question...
Nexia
Do you carry brake rotors for a 2019 F-150?
Let me check! Can you share your VIN?
Captured VIN
1FTEW1EP4KFA12345
Queried parts inventory
If in stock: confirm price
Yes, we have them in stock. $189.99 per rotor — want to schedule installation?

Identify the right part instantly by capturing VIN and vehicle details upfront — no back-and-forth with the parts desk

Automate the back office

Eliminate the busywork so your team can focus on selling and servicing instead of chasing tasks.

Northside Auto Group
New inquiry received
Intent classified
Routed to Service queue
Thanks for reaching out. I can help with Sales, Service, Parts, or Financing. What do you need today?
Handoff context created
Service. My check engine light came on and I need an appointment.
Handoff completed
Got it. I routed this to Service with your vehicle details and preferred callback time. A service advisor will follow up shortly.

Route every inquiry to the right department—sales, service, parts, or F&I—with full context

Hi Alana, we missed you today for service. Want to reschedule?
Appt missed
Recall SMS delivered
Yes please. Could I come in Monday at 3:30?
Reschedule request processed
We can do Monday at 3:00 or 4:15 with Brett, or 3:30 with Lisa. Which works best?
Schedule reviewed
Options sent
3:00 with Brett works. Thank you!
Appt rescheduled
Perfect, you're all set for Monday at 3:00 with Brett. We'll see you then!
Request resolved

Follow up with missed appointments automatically to reschedule and keep bays full

Grow your dealership

Keep service lanes full and the sales pipeline moving with smart, targeted outreach.

Online lead received
Lead synced to CRM
Nexia
Prospect qualified
Test drive booked
You're all set for a test drive on Tue, Aug 19 at 10:00 AM. Reply YES to confirm.
SMS delivered
Inquiry converted

Respond instantly to online leads and convert inquiries into test drives and appointments

Walnut Creek Toyota
Hi Miller, your 2021 Highlander has a recall notice and your next service is due. Want to book this week?
Recall campaign launched
SMS delivered
Yes, please. I can't do Thursday. Anything next week?
Schedule reviewed
Absolutely. We have Tuesday at 2:30 PM or Thursday at 10:00 AM. Which do you prefer?
Options sent
Tuesday works.
Service appt confirmed
Great, you're booked for Tuesday, Aug 5 at 2:30 PM. See you then.
Campaign completed

Re-engage past customers with service reminders, recall notices, and loyalty campaigns

1.3m

conversations had

272k

calls completed

1.1m

messages sent

built for dealerships

Why Nexia is different

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Scales with your rooftops, not your headcount

Plugs into your DMS and CRM on day one

Live in days, not months

Real conversations, not robotic phone trees

seamless integration

Nexia plugged right into our DMS and CRM on day one. Our team didn’t have to change a single workflow—it just started handling the calls we were missing.

fixed ops director

Multi-rooftop Toyota dealer group

the obvious choice

We evaluated over 100 vendors and it was clear Nexia had the right product and the right team to support a dealership at our scale.

general manager

12-location auto group, Southeast US

enterprise-grade security

Customer data is sacred. Nexia is built with SOC 2 compliance and end-to-end encryption so every conversation stays secure.

SOC 2COMPLIANT

HEARING IS BELIEVING

Experience a live call with our AI agent.

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